According to statistics, over 2.14 billion are expected to buy products and services online. This number is proof that the e-commerce industry is growing exponentially and will continue to grow in the coming years. This is one of the reasons why businesses should prioritize creating a functional and appealing website for their customers.
But with the number of e-commerce stores available on the World Wide Web today, it’s not enough that businesses publish websites just for the sake of it. They should also pay attention to their web design and ensure that it provides the best user experience.
As the name suggests, user experience is the overall experience that a person has when they navigate a website and other online platforms. This is an important factor in web design because of the following reasons:
1. Increases Conversion On Your Website
In e-commerce, conversion rate is the percentage of online visitors who complete a desired goal on your website, such as buying a product or signing up for a newsletter. Earning a high conversion rate equates to an effective web design and marketing. This also means that online users actually want what you’re offering and were able to get it from your website.
One of the reasons why user experience is an important factor in web design is because it increases the conversion on your website. This works because a website with better accessibility and usability can increase a person’s willingness to stay on the website and encourage them to take action on the platform.
This article suggests several strategies on how you can increase conversion rates on your website by improving its user experience. You can start by paying attention to your call-to-action buttons, texts, and typography.
2. Improves Your SEO Ranking
Search Engine Optimization (SEO) is another crucial ingredient in your business’s success in e-commerce. An SEO-friendly website appears first in the Search Engines Result Pages (SERPs), making it easier for customers to find your website online. An SEO-friendly website also allows a business to reach more audiences and improve its branding.
If you want your business to improve its SEO ranking, prioritizing the user experience in your web design can help. Creating a website with user experience in mind will make it easier for online users to find what they’re looking for in your website and allow your business to engage with them. These user metrics can impact the algorithms of search engines and increase your SEO ranking.
In short, keeping your target audience happy with a well-designed and informative website will also make search engines happy.
3. Creates Trust And Credibility
It’ll be challenging for any business to thrive if customers don’t trust them or find them credible. Creating a healthy and professional relationship with customers is every business’s goal, and they won’t be able to achieve this goal if their customers don’t find them trustworthy or credible.
Another reason why user experience is important in web design is that it creates trust and credibility. Online users won’t have problems finding information on your website if it’s user-friendly. This will make it easy for online users to know more about your business and the kind of products or services you’re offering to the market.
When customers easily find the information, they need on your website, it won’t be long before they can identify your credibility in the market and trustworthiness in your brand.
Keep in mind that most people will always research before they buy from a brand. If they see your website provides answers to their common questions, they’ll eventually trust your brand and will choose to buy from you.
4. Increases Revenue
People start businesses for many different reasons. While some choose to become an entrepreneur because they want to pursue their passion or interests, others take this direction to attain a work-life balance. But more often than not, peoples’ reasons for starting a business will always include the desire to earn profits.
A website that offers a good user experience increases your conversion rates, improves your SEO ranking, and creates trust and credibility among customers, resulting in higher profits. Moreover, a website designed with user experience in mind will also discourage users from doing business with your competitors as everything they need is available on your website.
User experience is an important factor in web design because it can make or break a business’s success in e-commerce. It’ll be challenging for your business to attract new customers if your website is too complex to navigate, especially for first-time visitors.
There are many ways to improve the user experience on your website but if you want the best results, consider hiring professionals who can do the work on your behalf. They’ll have the tools and experience to ensure that your website satisfies every person who visits it.