How to Update email ID with new Jio number

Did you know that how to Update email ID with new Jio number? Here is an situation with me.In the initial period of Jio preview launch, I had a jio number with which I updated my primary gmail id, later for some reason and I stopped using that number and that number got deactivated, problem is i don’t remember that number either. Now i am using another jio number full time and everything else works fine except email id update in my jio account. When I am typing that gmail ID it is saying This email ID is already registered. So, is there any way to detach email ID from old account and add it to my new number?

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Update email ID with new Jio number

Here is the simplest way to update your email Id with new jio number.


  1. Login to your old account via web browser using your “email” as username / Jio ID
  2. Change your email, which earlier you registered.
  3. You can also use your old account with new number.
  4. By adding the new number in the same account and later remove the old number.
  5. Or you can create new Jio account with new number and your email id. Where you can use your new number.

Using MyJio App:

  1. Sign in to MyJio
  2. Tap on the ‘My profile’ in menu
  3. Select ‘Manage Accounts’ option from setting page
  4. Tap on the ‘Delete’ icon to remove the respective linked account

Hope this should help you to sort your issue.

There seems to be no provision for deleting a “MyJio” account even if the number is closed or ported, exactly like the “My Services” account of RCOM / RIM which remains there even if you remove your associated number.


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